End of Support for certain versions of Microsoft Windows


Support for a number of Microsoft Windows versions ended this year.

The products affected are :

  • Windows 2000 Professional and Windows 2000 Server are now more than ten years old and support for these versions has ended entirely
  • Support for Windows XP will continue for a few more years; however Windows XP Service Pack 2 will no longer receive free security updates
  • Windows Vista Release To Manufacturing support has also now ended

If you’re using any of the products mentioned above, you won’t get automatic updates and fixes for any new issues. These include security updates that can help protect your business from harmful viruses, spyware, and other malicious software.

There are a number of options available to you:

  • For Windows 2000 Professional upgrade to Windows 7
  • For Windows 2000 Server upgrade to Windows Server 2003 R2 or Windows Server 2008 R2. The latter will be supported until 2018, and offers many advantages, particularly in the areas of virtualisation, security and manageability
  • For Windows XP SP2 there are two upgrade options: upgrade to the latest Service Pack, SP3, or to a more recent supported version of the Operating System, such as Windows 7
  • For Windows Vista RTM upgrade to Service Pack 2, or to Windows 7

PR PC Support can help and advise on any windows upgrades – be it XP , Vista or Windows Server versions.
Goto http://www.prpcs.co.uk

Facebook Scams : Watch out for them

 Things like “Shocking hidden message on Coca-Cola logo, and other Facebook scams” and “Girl captured DEAD on Google Street View Captured by Google” trick people into adding rogue applications to their accounts.

These can then be usedto spread more of their scams. There’s an account which suddenly started advertising a scam page, even though the user hadn’t logged in for days. In other words, they hadn’t been socially engineered or clickjacked into posting this message.

Other versions of similar scams are “SHOCKING SATANIC Message In The Coca Cola Logo” If you see any of your Facebook friends posting these messages, and you click on the link you’ll be walking into a trap yourself and could soon be spreading the dodgy links to your online friends as well. And it’s not just hidden messages in Coca-Cola logos. The same Facebook users are being used to spreading messages about: Girl captured DEAD on Google Street View Captured by Google and 99 facts Guys wish Girls knew! <3 These are the 99 things all Girls MUST know about guys. These facts are 100% true and absolutely SHOCKING!!! Until more users learn to be suspicious of liking pages like this, and keep a closer eye on what installs itself on their Facebook page, these scams are likely to continue. If you’ve been hit by such an attack – check that your profile no longer “like”s any of these pages, and remove the right of suspicious applications to access your account. It also may be time to choose another password – make sure it’s a strong one.

PC Support Scams

PC Support Scams

If somebody calls your house and tells you there is a problem with your PC.. hang up.
There are a number of dodgy companies cold calling and getting people to beleive they have
a PC problem.

In the scam, teams at Indian call centres ring computer users claiming to be from a tech support company.
The computer users were then told there were problems with their PC, which could be fixed. They are told to download a program that handed over remote control of their computer so the caller could install “fixes”, the PC users were told of the £185 charge for subscription to “the preventative service”. But the “fixed” computers never had any problems, and the value of the service was dubious.
Check these stories out here :



Facebook users urged not to spread ‘Girl who killed herself’ computer virus warnings

Facebook users spread online suicide hoax
Users urged not to spread ‘Girl who killed herself’ computer virus warnings
Written by Dinah Greek, Computeractive
06 Aug 2010

A hoax alert about a virus is rapidly spreading across Facebook according to security company Sophos. Sophos said a large number of people, hoping to help other users of the social-networking site, are forwarding the warning that an alert about a girl who killed herself over something her father wrote on her wall is infected with malware.Sophos said although there is no malware involved, it is alarming people. The situation is complicated further by cybercriminals creating Facebook pages that pretend to host pictures of the non-existent ‘girl’. These pages are more dangerous and designed to generate money by sending unsuspecting users to online surveys.
Graham Cluley, senior technology consultant at Sophos said: “Facebook users should always check their facts with a reputable source before sharing a virus warning with their online friends. “Scares like this can cause users to panic unnecessarily, and may mean that the public takes genuine virus outbreaks less seriously.”

Cluley has provided more information about the hoax on his blog. The hoax started with rumours on the internet in 2008 that a girl had killed herself. Cluley includes images of the message and pages linked to the hoax. The blog also gives some interesting background to the rumours of a girl’s online suicide.

Sophos has also set up a Facebook group, which warns of emerging threats on Facebook.The text of the current hoax reads as follows:


IE8 and the annoying “Do you want to view only the webpage content that was delivered securely” dialog…

Do constantly get plagued by this dialog box whend using Internet Explorer 8 ?

Good news – you can switch it off… instructions below :

  • Launch Internet Explorer
  • Choose Tools
  • Choose Internet Options
  • Choose the Security Tab
  • Make sure the Internet Zone is highlighted and click Custom Level ( see below )
  • Scroll down until you come the Miscellaneous section
  • Change the ‘Display Mixed Content’ setting to ‘enable’
  • Click Ok
  • Job Done!

Plagued by the Privacy Center?

Privacy Center is not Microsoft software. It’s a new form of fake antimalware software (also known as rogue security software) that pretends to help protect your computer, but is really a new form of spyware. It can slow down your computer and damage your files.



  • Fake_AntiSpyware.BKN (AVG)
  • Win32/FakeAV.ACR (CA)
  • Win32/Adware.PrivacyComponents (ESET)
  • not-a-virus:FraudTool.Win32.PrivacyCenter (other)
  • not-a-virus:FraudTool.Win32.Agent.jn (Kaspersky)
  • FakeAlert-CP (McAfee)
  • Troj/PrvCnt-Gen (Sophos)
  • SpywareGuard2008 (Symantec)

Trojan:Win32/PrivacyCenter is a family of programs that claims to scan for malware and displays fake warnings of “malicious programs and viruses”. They then inform the user that they need to pay money to register the software in order to remove these non-existent threats.

Symptoms vary among different distributions of Trojan:Win32/PrivacyCenter, however, the presence of the following system changes (or similar) may indicate the presence of this program:

  • Presence of the following directories, or similar (for example):
    %program_files%privacy center
    %application data%privacy center
  • Presence of the following registry modifications or similar (for example):
    Added value: “agent.exe”
    With data: “%program_files%privacy centeragent.exe”

To subkey: HKCUSoftwareMicrosoftWindowsCurrentVersionRun

Added value: “Shell”
With data: “%program_files%privacy centerpc.exe”
To subkey: HKCUSoftwareMicrosoftWindows NTCurrentVersionWinlogon

  • Display of the following images/dialogs, or similar (for example):


Read more about it here:


How to create custom ringtones for iPhone 3G using iTunes for free?

The following steps show how to create free ringtones for your iPhone using only iTunes and songs you already have on your computer.

Note: This method only works with songs that are DRM free. To make iPhone ringtones using DRM protected songs please follow this guide to remove the DRM protection first.

To make iPhone ringtones using only iTunes:

1. Right click on the song you are going to make into a ringer and select “Get Info”.

2. Go to the “Options” tab and go down to the “Start Time” and “Stop Time” check boxes. Check both boxes and input the time you want your ringer to start/stop. The ringer has to be 30 seconds or less. Click “OK” when you’re done.

3. Right click on your newly “clipped” song and select “Convert Selection to AAC”. The song will be re-encoded using the start and stop times determined (If your menu item does not read “Convert Selection to AAC” and reads “Convert Slection to MP3” (or some other format) please go to iTunes -> Preferences -> Advanced -> Importing and change the “Import Using” drop down menu to “AAC Encoder”).


4. After the song is done encoding navigate to your iTunes Music folder, locate your song, and drag it to your desktop. After the song is on your desktop go back to iTunes and delete the clipped version from you iTunes library (It won’t delete it from your desktop, it will only remove it from iTunes).

5. Go back the song on your desktop and right click on your song and chose “Properties”. Go to the name and extension section and change the extension from .m4a to .m4r (or you can just change the extension right from your desktop).

6. After the extension is changed simply double click on the file to add it to your iTunes library under the ringtones section. Sync your phone with iTunes and you’re done!

Note: Remember to go back into iTunes and uncheck your custom start and stop times for the original version of your song.

How to Remove the iPhone SIM Card

The SIM card in the iPhone is removable, but it’s hidden. To remove the SIM card, you need the sim card removal tool that came with your iPhone.

 1. Locate the SIM Card Slot

The slot is located at the top of the iPhone, between the headphone jack and the power button. 

2. Open the Slot

Take your removal tool and insert it into the little hole. Then firmly push down until the slot pops up, as shown below.

 3. Remove the SIM Card

The SIM card is in a cradle. You can pop the card out of the cradle. To replace the SIM card, put the card back in the cradle. The cradle and card are notched in a way that forces you to replace the card on the proper side. Then just slide the card back into the iPhone.

Can’t start the Automatic Updates service

One of my consultants at work got a virus on his PC. It was popping up AntiVirus 2009 messages – claiming that it would do a scan and get rid of Spyware and Viruses.

This is a bit of a b*stard o get rid of. Firstly I downloaded an excellent ( free for home use ) Anti Virus called Avast ( available at www.avast.com – I can highly recommend this and have installed it on a lot of home user PC’s )

I scheduled a boot time scan and got rid of a lot of dodgy files – unfortunatley the Automatic Updates Service still wouldn’t start. So I downloaded ComboFix – from here and ran it. Be aware that you must remove or disable all Anti Virus software while you do this.

After running Combofix – my PC was clean and after a reboot all services started as normal.

Message appearing on laptop while Virus running