PR PC Support now authorised cloud based solutions reseller

PR PC Support are now an authorised reseller of a range of cloud based solutions to assist our clients to protect their data, computers and email.

In our arsenal of solutions are:

  • Office 365 – All versions of Microsoft’s popular cloud based office and email solution
  • Acronis Backup Cloud – Trusted solution from a world leader in Backup Solutions – Secure and reliable cloud backup tailored to meet your requirements
  • BitDefender Gravity Zone – Award winning Anti-Virus / Anti-Malware & Anti-Ransomware that consistently offers superior protection, performance, and usability –  proven in major independent tests
  • Hosted Exchange email – scalable hosted mail boxes complete with free email signatures with each mailbox
  • Email Security & Archiving for hosted Exchange and on premises Exchange Servers
  • Cirius Secure Email Messaging – send and receive secure email from within your email client

Please get in touch if you want to protect your data with our online backup tools, protect your computers with our online security tools or want to upgrade or migrate your email to one of our email services.

The new iPhone X and iPhone 8

Apple has released it’s iPhone X (10) – the new premium smartphone costing more than £999. The device showcases the latest technology, including an edge-to-edge OLED display, wireless charging and facial recognition security. Apple also revealed two other phones that upgrade its current range, the iPhone 8 and iPhone 8 Plus.

So what do you need to know about Apple’s new flagship product.

https://www.apple.com/uk/iphone/compare

iPhone X
5.8-inch Super Retina HD display with HDR and True Tone2
All-glass and stainless steel design, water and dust resistant
12MP dual cameras with Portrait mode, Portrait Lighting (beta) and 4K video up to 60 fps
7MP TrueDepth front camera with Portrait mode and Portrait Lighting
Face ID for secure authentication and Apple Pay
A11 Bionic, the most powerful and smartest chip in an iPhone
Wireless charging (works with Qi chargers3)

iPhone 8 Plus
5.5-inch Retina HD display with True Tone
All-glass and aluminium design, water and dust resistant
12MP dual cameras with Portrait mode, Portrait Lighting (beta) and 4K video up to 60 fps
7MP FaceTime HD camera with Retina Flash for stunning selfies
Touch ID for secure authentication and Apple Pay
A11 Bionic, the most powerful and smartest chip in an iPhone
Wireless charging (works with Qi chargers3)

iPhone 8
4.7-inch Retina HD display with True Tone
All-glass and aluminium design, water and dust resistant
12MP camera with 4K video up to 60 fps
7MP FaceTime HD camera with Retina Flash for stunning selfies
Touch ID for secure authentication and Apple Pay
A11 Bionic, the most powerful and smartest chip in an iPhone
Wireless charging (works with Qi chargers3)

 

iPhone X

Price and release date

Apple are set to release two versions, a 64GB version, which will start at £999, and a more expensive 256GB version for £1,149 – the first smartphone to break the £1000 barrier. It won’t be available until later this year. The iPhone X will be available for pre-orders on October 27 and be released generally on November 3.

What does the iPhone X look like?

The iPhone X has a 5.8-inch screen squeezed into a body smaller than the iPhone 8 Plus. Apples goal has been to create “an iPhone that is all display”.
They have dropped the iPhone’s iconic home button, which has been present on every device since the first iPhone released in 2007. It has also removed the front-facing fingerprint scanner, which has been adopted by plenty of other leading brands. Instead, the new iPhone X has a nearly bezel-free design with the screen covering almost the entire front of the phone. To make room for the front-facing selfie camera and facial recognition, the screen has a slight notch that indents at the top. It has a dual-lens rear facing camera and will come in the colours silver and space grey.

iPhone X best features

No home button (or Touch ID)

Prehaps more controversial than a best feature, Apple has done away with the home button, which was used to control many aspects of the iPhone, including unlocking it with the embedded fingerprint scanner. Instead, the iPhone X uses gesture controls to unlock. Several functions of the home button, such as activating Siri, will be relocated to the lock switch. Users can control the phone through swiping up from the bottom or just by tapping the screen.

Face ID

Apple’s TrueDepth camera system lets users to unlock their phone by simply looking at it. Facial recognition technology replaces Touch ID as a way to identify users through an infrared camera. Face ID will only unlock if a users eyes are open. Apple said there is a “one in a million” chance that someone else could unlock the iPhone using the technology. Face ID will also work with Apple Pay, and other apps that work with Touch ID.

Wireless charging

The iPhone X is the first iPhone to come with wireless charging, which is already available on the Apple Watch and Samsung Galaxy S8. Apple will also release a wireless charging pad next year , called the AirPower, that will be able to charge multiple devices at once.

Edge-to-edge, super retina display

Apple have long made it his goal to create an iPhone that looked like a single sheet of glass. The iPhone X has realised this design, with a 5.8-inch edge-to-edge display that covers the entire front of the phone, save for a tiny notch at the top. It will have a 2438×1125 resolution display with 458 pixels per inch and an OLED display.

Augmented reality

The iPhone X has been used to showcase some of the augmented reality experiences that Apple debuted with its ARKit software, released at this year’s WWDC. Augmented reality allows iPhone users to superimpose virtual images, games and videos onto real world objects and is a field where Apple has truly taken the initiative from rivals such as Google. The X can also use 3D tracking capabilities from its selfie camera to impose masks using AR for apps such as Snapchat.

Animoji

Animoji are a new form of moving emoji that can be customised using facial recognition software. Users can scan their face and the animoji will match their expression in a short animation. The feature will only be available on the premium iPhone X, as it requires the 3D camera. Apple has created a limited selection of animoji from its hundreds of emoji, including the monkey, unicorn, robot, dog, pig, cat, dog and pile of poo.

Processor and battery

The iPhone X will be an A11 bionic chip, a more powerful chip than the one found on the iPhone 8 and iPhone 8 Plus. According to Apple , the iPhone X will also provide two more hours of battery life than the iPhone 7.

Dual camera

The iPhone X will follow the iPhone 7 Plus and have a 12MP dual lens camera, but it will also be kitted out for augmented reality. The selfie camera will be 7MP and also be able to function for 3D tracking.

What about the iPhone 8?

Alongside the premium iPhone X, Apple also unveiled the iPhone 8 and iPhone 8 Plus.
Key features | iPhone 8 and 8 Plus

The new gold finish APPLE
Silver, space grey, new gold finish
Apple claims it’s the most durable glass ever in a smartphone
water and dust resistant
4.7″ display in the 8 and 5.5″ display in the Plus
Stereo speakers. 25% louder than the speakers in the 7
A11 bionic chip
12MP camera
4K 60fps video
Cameras calibrated for augmented reality
New Portrait Lighting feature: machine learning creates facial landmarks and enhances light effects on the face (8Plus)
Wireless charging
Pre order on September 15, available on September 22
iOS 11 available on September 19
64GB and 256GB
iPhone 8: £649 for 64GB, £849 for 256GB
iPhone 8 Plus: £749 for 64GB, £949 for 256GB

Design and appearance

The iPhone 8 and iPhone 8 Plus are similar in appearance to the current iPhone 7 and 7 Plus. The smaller version has a 4.7-inch screen, while the larger phone has a 5.5-inch screen and a dual camera lens on the back. Apple says the processor, the A11 Bionic, is “the most powerful and smartest chip ever in a smartphone”. There will be glass on the front and the back of the device, “reinforced by a laser welded steel and copper”. It will be water and dust resistant sealed. Both models will have a HD retina display and feature a 12MP camera.

What colours can i get it in?

The iPhone 8 will be available in silver, space grey and a new blush gold colour.

When do the iPhone 8’s go on sale?

The iPhone 8 will go on sale on 22/09/17. You can pre-order the new device from 15 September. iOS 11 will be available to download from 19 September.

How much will they cost?

The will cost £699 for the 64GB version, and the 8 Plus will start from £799 (64GB). 256GB versions will also be available.

iPhone 8 and 8 Plus best features

Wireless charging

Like the iPhone X, the two iPhone 8’s will come with wireless charging capabilities. This means the phone can be charged by simply placing it on a power pad. It is the first time the technology has come to the iPhone range.

iOS 11

The new iPhones will come with Apple’s new operating system iOS 11. iOS 11 includes hundreds of new features like a redesigned control centre, better multitasking, improvements to the camera, peer-to-peer Apple Pay and new safety features.

Dual camera

The iPhone 8 Plus will have a 12MP dual-lens camera, similar to the one featured on the iPhone 7 Plus released last year. It features a larger and faster sensor, a new colour filter and deeper pixels.

Video

Apple claims the new camera delivers “the highest quality video capture ever in a smartphone” with better video stabilisation and 4K video up to 60fps.

Home button

While the demise of the home button and Touch ID on the iPhone X has been in the news, the iPhone 8 will maintain the button and Touch ID. It won’t, however, have facial recognition.

The new MAC OS, High Sierra is coming…. is your Mac ready ?

The new macOS High Sierra is coming and there are a few things you should know:

  • First, what are the installation requirements?
  • Second, how can you prepare your Mac for macOS High Sierra?

Macs that are compatible with the new OS release

Hardware and Software requirements :

  • OS X Mountain Lion 10.8 or higher
  • 4 GB (preferably 8 GB) of RAM
  • 20 GB of free space on drive

This is what Apple have to say about the new OS

Get a boost with new technologies.

macOS High Sierra introduces new core technologies that improve the most important functions of your Mac. From re-architecting how it stores your data to improving how you watch videos to unleashing the full power of the graphics processors, it’s all central to today’s Mac experience.

Apple File System – Your data is under new management.

Your documents. Your photos. Your mail. Your apps. To your Mac, everything you care about is data. And a file system is what organises all that data into files and folders you can access with a click. Our current file system was designed in the early days of Mac, and it has performed beautifully ever since. But today’s flash‑based Mac opens up new possibilities for innovation, so it’s time to lay a new foundation. With macOS High Sierra, we’re introducing the Apple File System to Mac, with an advanced architecture that brings a new level of security and responsiveness.
Advanced. A new 64-bit architecture is designed for today’s flash technology and ready for tomorrow’s new storage capabilities.
Responsive. Designed to make common tasks like duplicating a file and finding the size of a folder’s contents happen instantly.
Safe and secure. Enjoy even more peace of mind with built‑in encryption, crash‑safe protections and simplified data backup on the go.

HEVC. The new standard for video.

With the rising popularity of 4K video, a new industry standard arrives on Mac — HEVC (High Efficiency Video Coding, also known as H.265).1 It can compress video up to 40 per cent more than H.264, the current standard for video compression. Using HEVC, videos stream better and take up less space on your Mac, while preserving the same visual quality.2
Up to 40% better compression

Metal 2. A graphics game changer.

Today’s Mac experience relies more than ever on the graphics processor (GPU) in your computer. And GPUs are becoming more and more powerful. Metal is a technology built into macOS that allows apps to unleash the full power of the GPU. Now Metal 2 not only takes the visual experience to the next level, but also adds capabilities like machine learning, virtual reality and external GPU support for entertainment and professional creative apps. Whether you play games, create content or develop software, Metal 2 provides the power to bring your imagination to life.

Virtual reality for Mac. It’s a whole new world.

macOS High Sierra lets developers create interactive virtual reality experiences on Mac for the first time, using the new iMac with Retina 5K display, the new iMac Pro coming in late 2017, or any supported Mac paired with an external GPU.3 Along with optimised support for Valve’s SteamVR and the HTC Vive VR headset, and content creation apps like Final Cut Pro X, Epic Unreal 4 Editor and Unity Editor, developers will have everything they need to create immersive new worlds for you to explore.

Your favourite apps and features get a boost too.

Navigate, organise and edit your photos like never before with new features in the Photos app. Tailor your web browsing experience in Safari. Find what you’re looking for even faster in your Mail inbox. macOS High Sierra makes a great experience even greater.

Photos. More ways to edit. More ways to organise. More ways to wow.
People love working with their photos on a Mac. So for macOS High Sierra, we focused on giving you new tools that make using your library more efficient and fun.
An expanded sidebar. At the centre of everything. Quickly find what you’re looking for with the always on sidebar. An expanded Import view shows all of your past imports in chronological order, so you can go straight to last month’s holiday photos. And the albums you make are always where you can see them.
Now you can organise your photos in a flash. Instantly filter photo collections by your favourite criteria. A new selection counter keeps track of what you’ve selected, and lets you drag and drop collected images into an album or export them to the desktop. You can also rotate and favourite batches of images straight from the toolbar.

Perfect your best shots with advanced editing tools.

Easily make sophisticated contrast and colour adjustments to your photos with powerful tools like Curves for fine‑tuning and Selective Color to make any colour more saturated. And new, professionally inspired filters let you quickly give your pictures a distinctive look.
Bring even more life to your Live Photos. When editing a Live Photo, try the new Loop effect to turn it into a looping video that you can experience again and again. Try Bounce to play the action forward and backward. Or choose Long Exposure for a beautiful DSLR like effect to blur water or extend light trails. You can also trim, mute and select a key photo for each Live Photo.

Relive your favourite moments with new Memories.

macOS High Sierra introduces more than a dozen new Memories categories — including pets, babies, outdoor activities, performances, weddings, birthdays and sporting events — for even more personal and meaningful moments. The People album gets even better with faces. Easily find your favourite subjects in the People album with larger image thumbnails and more accurate groupings. And when you use iCloud Photo Library, your album stays up to date on all your devices.
More ways to work with third party apps. Open a picture in a third party photo editing app like Photoshop or Pixelmator directly from Photos, and your edits will automatically be saved in your Photos library. You can also download third party projects extensions from the Mac App Store that let you order framed prints, create web pages and more, straight from the Photos app.

The features you love.
Now with more to love.

Advantages of an SSD over a HDD

A standard SATA hard drive (HDD) has been the predominant storage device for desktops and laptops, for a while. Huge storage allows manufacturers to provide HDDs at a low cost in new computers. The SSD is more expensive, but has huge benefits and can help avoid frustrating wait times and can prolong the life of your device for a number of years. They can be used in conjunction with a standard HHD in desktop and some laptops (that cater for 2 hard drives) This setup allows the operating system and applications to be stored on the smaller SSD while allowing the large storage area to still be accessible thus keeping the speed and the storage.

The Pros and Cons

Access time : An SSD has access speeds of 35 to 100 micro-seconds, which is nearly 100 times faster. This faster access speed means programs can run more quickly. A typical HDD takes about 5,000 to 10,000 micro-seconds to access data.

Price : SSDs cost a lot more than a HDD, which is why most computers with an SSD only have a few hundred gigabytes of storage. Desktop computers with an SSD may also have one or more HDDs for additional storage. HDD is considerably cheaper than SSD.

Reliability : An SSD drive has no moving parts, it uses flash memory to store data, which provides better performance and reliability over an HDD. Think of it as a large USB memory stick inside your PC. The HDD has moving parts and magnetic platters, meaning the more use they get, the faster they wear down and the more likely they are to fail.

Capacity : By comparison, HDDs are much cheaper than a like sized SSD. Thus you can get a much larger HDD for cheaper than a SSD.

Power : The SSD uses less power than a standard HDD, which means a lower energy bill over time and for laptops an increase of battery life. With all the parts and requirements to spin the platters, the HDD uses more power than an SSD.

Noise : With no moving parts, SSD generates little to no noise. With the spinning platters and moving read/write heads a HDD can sometimes be a noisy component.

Heat : Because there are no moving parts and due to the nature of flash memory, the SSD generates less heat, helping to increase its lifespan and reliability. A HDD generates more heat as it has constant moving parts when in use. Heat can slowly damage electronics over time, so the higher the heat, the greater the potential of damage being done.

Magnetism : SSD is not affected by magnetism. Because a hard drive relies off magnetism to write information to the platter, information could be erased from an HDD using strong magnets.

How to Stop Sharing Your Location on Snapchat

The new Snapchat Snap Map is a way to see where your friends are, but it is a problem for some parents and users who don’t like that the app shares your location everytime you open Snapchat. Snap Maps shares your location whereever you are, at home, at a concert or at school or work.

This will show you how to turn it off the SnapMaps feature, or only share with specific people. Parents can check these settings to make sure kids aren’t sharing their location with too many people. The Snap Maps feature only shares your location with your Snapchat friends, but many Snapchat users are friends with random people and other users they find interesting. It’s very likely that there are people you don’t really know on your Snapchat or on your kids’ Snapchat friends lists.

In order to stop Snapchat Location Sharing,

Open Snapchat.
Pinch to Zoom, which opens the Snap Map.
Tap on the settings cog in the upper right with a location marker on it.
Switch to Ghost Mode.

In Ghost Mode, you will not share your location with anyone on Snapchat. You can look at where other people are and at areas of major Snapchat activity, but you will not share your location. For many users, the Select Friends option is a better option. This will allow you to only share your location with specific friends that you know and are OK with knowing your exact location anytime you open Snapchat.

Although it may seem stalkerish, this new Snapchat feature includes all the controls that you need to make sure your location is only shared with people you trust. The options are straightforward and easy enough to find that users and parents can make informed decisions about location sharing in Snap Maps easily.

Vaccine, not Killswitch, Found for Petya (NotPetya) Ransomware Outbreak

By Catalin Cimpanu at www.bleepingcomputer.com
June 27, 2017 05:46 PM 63

Cybereason security researcher Amit Serper has found a way to prevent the Petya (NotPetya/SortaPetya/Petna) ransomware from infecting computers.

The ransomware has been wreaking havoc across the globe today, locking hard drive MFT and MBR sections and preventing computers from booting. Unless victims opted to pay a ransom (which is now pointless and not recommended), there was no way to recover their systems.

In the first hours of the attack, researchers believed this new ransomware was a new version of an older threat called Petya, but they later discovered that this was a new strain altogether, which borrowed some code from Petya, hence the reason why they recently started it calling it NotPetya, Petna, or as we like to call it SortaPetya.

Researchers flocked to find killswitch mechanism

Because of the ransomware’s global outreach, many researchers flocked to analyze it, hoping to find a loophole in its encryption or a killswitch domain that would stop it from spreading, similar to WannaCry.

While analyzing the ransomware’s inner workings, Serper was the first to discover that NotPetya would search for a local file and would exit its encryption routine if that file already existed on disk.

The researcher’s initial findings have been later confirmed by other security researchers, such as PT Security, TrustedSec, and Emsisoft.

This means victims can create that file on their PCs, set it to read-only, and block the NotPetya ransomware from executing.

While this does prevent the ransomware from running, this method is more of a vaccination than a kill switch. This is because each computer user must independently create this file, compared to a “switch” that the ransomware developer could turn on to globally prevent all ransomware infections.

How to Enable the NotPetya/Petna/Petya Vaccine

To vaccinate your computer so that you are unable to get infected with the current strain of NotPetya/Petya/Petna (yeah, this naming is annoying), simply create a file called perfc in the C:\Windows folder and make it read only. For those who want a quick and easy way to perform this task, Lawrence Abrams has created a batch file that performs this step for you.

Please note that he batch file will also create two addition vaccination files called perfc.dat and perfc.dll. While my tests did not indicate that these additional files are needed, I added them for thoroughness based on the replies to this tweet.

This batch file can be found at: https://download.bleepingcomputer.com/bats/nopetyavac.bat (PR PC Support takes no responsibility for use of this batch file – although it has been checked out )

For those who wish to vaccinate their computer manually, you can do so using the following steps. Please note that these steps are being created to make it as easy as possible for those with little computer experience. For those who have greater experience, you can do it in quite a few, and probably better, ways.

First, configure Windows to show file extensions. For those who do not know how to do this, you can use this guide. Just make sure the Folder Options setting for Hide extensions for known file types is unchecked like below.

Once you have enabled the viewing of extensions, which you should always have enabled, open up the C:\Windows folder. Once the folder is open, scroll down till you see the notepad.exe program.

Once you see the notepad.exe program, left-click on it once so it is highlighted. Then press the Ctrl+C ( Ctrl+C Button) to copy and then Ctrl+V ( Ctrl+V Button) to paste it. When you paste it, you will receive a prompt asking you to grant permission to copy the file.

Press the Continue button and the file will be created as notepad – Copy.exe. Left click on this file and press the F2 key on your keyboard and now erase the notepad – Copy.exe file name and type perfc as shown below.

Once the filename has been changed to perfc, press Enter on your keyboard. You will now receive a prompt asking if you are sure you wish to rename it.

Click on the Yes button. Windows will once again ask for permission to rename a file in that folder. Click on the Continue button.

Now that the perfc file has been created, we now need to make it read only. To do that, right-click on the file and select Properties as shown below.

The properties menu for this file will now open. At the bottom will be a checkbox labeled Read-only. Put a checkmark in it as shown in the image below.

Now click on the Apply button and then the OK button. The properties Window should now close. While in my tests, the C:\windows\perfc file is all I needed to vaccinate my computer, it has also been suggested that you create C:\Windows\perfc.dat and C:\Windows\perfc.dll to be thorough. You can redo these steps for those vaccination files as well.

Your computer should now be vaccinated against the NotPetya/SortaPetya/Petya Ransomware.

Beware new WhatsApp Scam

A scam text message has been doing the rounds stating that WhatsApp is about to start charging people to use the service. It is not true.

The text message invites people to click on a link and pay 99p for a lifetime subscription to the service because their current subscription has come to an end.

However, it is a scam and anyone who receives it should delete it immediately, do not click in the link and certainly don’t hand over your bank details.

If you have clicked the link then you’re probably wise to run antivirus software.

When it was launched, WhatsApp did charge 99p after the first year but that was later scrapped.

It was not immediately clear where the scammers had got people’s telephone numbers from.

Google Phishing Scam : Beware new scam targeting Googlemail

A huge scam is sweeping the web and anyone with a Gmail account may be vulnerable.

 

A huge scam is sweeping the web and anyone with a Gmail account may be vulnerable. Huge numbers of people may have been compromised by the phishing scam that allows hackers to take over people’s email accounts. It’s not clear who is running the quickly spreading scam or why. But it gives people access to people’s most personal details and information, and so the damage may be massive.

The scam works by sending users an innocent looking Google Doc link, which appears to have come from someone you might know. But if it’s clicked then it will give over access to your Gmail account — and turn it into a tool for spreading the hack further.
As such, experts have advised people to only click on Google Doc links they are absolutely sure about. If you have already clicked on such a link, or may have done, inform your workplace IT staff as the account may have been compromised. The hack doesn’t only appear to be affecting Gmail accounts but a range of corporate and business ones that use Google’s email service too.

If you think you may have clicked on it, you should head to Google’s My Account page. Head to the permissions option and remove the “Google Doc” app, which appears the same as any other.
You’ll be able to tell if it is the malicious app if it has a recent authorisation time. That app has full access to a person’s Google account as well as being able to send emails that appear to be from them, making the attack especially dangerous. The email itself comes addressed to hhhhhhhhhhhhhhhh@mailinator.com — which is the only way to know that the email is malicious. They otherwise look completely legitimate, including the account in the “from” field.

Facebook Hoax

If you get a Facebook message with the follwing text

Tell all contacts from your list not to accept a video called the “Sonia disowns Rahul “. It is a virus that formats your mobile. Beware it is very dangerous. They announced it today on the radio.

Do not share it as it is a hoax. It will not format your mobile and you probably won’t ever be sent the so called video

http://www.snopes.com/sonia-disowns-rahul-hoax/