Lloyds Bank fake email “FW: Incoming BACs Documents”

Just received the email below – proporting to be from Lloyds Bank – looks genuine enough but clearly it is just another phishing email looking to grab some details off you or drop some malware or Virus on your PC. If you receive this email – delete it. Do not click on the PDF link in the email

If you have already done so – contact me and I can clean your PC for you. If you don’t have a decent anti-virus – I can help you there too as I resell BitDefender GravityZone – one of the best on the market.

Exclaimer email signatures available soon from PR PC Support

PR PC Support will soon be adding Exclaimer email signatures for Office 365 to our product catalogue

As a multi award-winning company, Exclaimer are widely recognised for their innovative email signature software. In 2016, they won the MSExchange.org Reader’s Choice Award and were also Windowsnetworking.com’s First Runner Up. Backed by industry experts and chosen by 50 million users across the globe, Exclaimer is first-class software that is based entirely on the web.

Pain Points

If you’ve ever created an email signature from scratch , you’ll know just how time consuming it can be. With Office 365 and Exchange Online, it can be just as tricky to create signatures as there’s no real way to test their designs with a preview function or embed HTML images for upselling and cross-selling. Other pain points might include:

  • Creation of numerous transport rules for departmental signatures
  • Copy/paste HTML signature designs
  • No signatures available for mobiles and macs
  • Blank spaces in contact details
  • Not able to place signatures under replies or have reply signatures
  • Lack of consistency when getting employees to use on-brand templates

Exclaimer makes creating signatures easy

With a drag-and-drop editor, Exclaimer can be used by those at any skill level and applied to an Office 365 mailbox with ease. There’s no need to be an IT whizz or a design pro as there are pre-designed templates available to use. For marketing departments, Exclaimer enables customers to easily upload their own custom fonts, icons and images for consistent branding, while professional company photographs can be added into individual signatures too. With such a simple user setup that can be completed online in minutes, you can be ready to design email signatures straight away

Compliant, trusted and consistent software

As the world’s number one leader in email signature management solutions, Exclaimer’s smart and intuitive design is also compliant with email disclaimer law. It works by passing mail from your customer’s Office 365 mailbox through to Exclaimer’s Azure servers using Office 365 connectors. Then regional, load-balanced Azure servers add signatures to all emails sent from any device – be it desktop PC, laptop, tablet, mobile and mac. With new data protection laws closing in, it’s vital that any software you purchase is legally compliant.

Further info will be posted when Exclaimer email sigantures are available.

Signs your company has outgrown its free email solution

Free email is great when your company is first starting out. But its good to recognise the signs which tell you when when you have grown beyond the capabilities of your free email service and you need a more robust and secure solution. The business email requirements of a growing company are much different than those of a small startup. Whether you’re using Gmail or another free service, there are signs that indicate your business has outgrown free email.

These points indicate whether you should move to a paid solution or not…

1. Security
If you’ve experienced any sort of security breach — or are even worried about it happening — you need a more secure solution that offers increased, enterprise-class security capabilities.

2. Storage

Maximum storage has been reached : a very simple reason to upgrade because your free email has now become paid for. Storage space should never cause you to delete or change how you use your email, especially when paid solutions offer large stores of data.

The current state of email security
With new threats emerging daily, every organization needs an email security strategy.

3. Domain names
Using a custom domain for your business email is a vital way to ensure your business appears professional. For example, “yourname@yourcompany.com” has a lot more credibility than “yourcompany@gmail.com.” While free custom email addresses are available, they often leave you open to security threats, because the company you host through will likely have access to your data and other information.

4. Data Privacy
If you’ve ever felt the need to own and manage your email data, it’s time to move to a paid solution. Often, when you agree to free email terms, you’re granting the email provider permission to mine your data and send you ads—which is how their companies remain profitable while offering free services. Not only can this distract from your work, it also puts your company’s data at risk.

5. File sharing
Need to share files and collaborate securely with your team? Paid email solutions enable team-based collaboration and sharing without putting confidential company information at risk. Office 365 for example offers Microsoft Teams which is a great way to share files, chat, calendars etc.

Move to a secure and robust email solution that offers your growing business increased security, enhanced customization and a variety of features and capabilities to improve collaboration. Not only will this keep your company running smoothly and increase teamwork, you will minimise time spent on IT Services getting the best out of your ‘free’ solution.

PR PC Support offer both Office 365 and Microsoft Hosted Exchange. Speak to me about upgrading and migrating from free email to a secure, robust ad and spam free email solution.

 

 

Mail Services Offered by PR PC Support

We are pleased to be able to offer Microsoft Hosted Exchange mailboxes and all versions of Office 365 at competitive rates. If you are thinking of moving your email to a more secure, robust and protected mail service , or even if you currently have a Hosted Exchange mailbox or Office 365 licence – speak to me and see if I can get you a better deal for existing users or a competitive quote for new users.

All our hosted Exchange mailboxes come with free email signature software with each mailbox.

We also offer a Secure email service which works with most common email platforms.

For more information please browse below

 

Hosted Exchange

Office 365

Secure Email Messaging

BitDefender – AntiVirus

Download Brochures

Office 365

Secure Email Messaging

Acronis Backup Cloud

BitDefender AntiVirus

Email – what platform should I use and why? Free V Paid email…

Before you can decide which email type to use – you need to understand the differences between each one and the pros and cons related to each one

POP3

POP3 (Post Office Protocol, version 3) was the first major email protocol that was used in the early 1990s at the early years of the internet. A POP-based email service is simple: your email client (such as Outlook, Mac Mail, or Thunderbird) connects to the mail server and then downloads your emails directly to the computer. The downloaded email is then deleted from the server (though, most clients have a setting that can prevent this).

PROS:

  • Cheap – no licenses required – usually free
  • Supported by virtually all devices.
  • Simple to implement and configure.

CONS:

  • When a message is downloaded, it is removed from the server (if you save messages to the server, you may end up downloading the same email multiple times).
  • When a message is sent, there is no server copy.
  • If you access your mail on different devices, you’ll see different emails depending on what was downloaded to which device.
  • No way to organise your inbox. The inbox is your only folder.
  • Hasn’t had a major update since 1988.
  • Largely obsolete.

IMAP

IMAP (Internet Message Access Protocol) is the second major iteration of how people access their email – and also the most popular today. It has all the functions of POP3, but also has one major benefit that matters to most users: email syncing between multiple devices. This allows you to have the same email experience between devices because all your email (incoming and outgoing) are stored directly on the server, rather than downloaded directly to your computer. For this reason, IMAP replaced POP3 and has largely made it obsolete.

PROS:

  • Cheap – no licenses required.
  • Supported by virtually all devices.
  • Email syncing. All messages, including sent messages, are saved on the server.
  • Folder support to organize your inbox.
  • Compatibility: if your server supports IMAP, it most likely supports POP3.

CONS:

  • Easy to run out of inbox space if you never delete emails or have small storage.

 Hosted Microsoft Exchange and Office 365

Microsoft Exchange / Microsoft Office 365 is a proprietary platform developed by Microsoft. It requires the purchase of user or server licenses. Traditionally, it has been marketed to the Enterprise-level consumer and offers all the functionality of IMAP but also has other features to help businesses and organisations better collaborate among employees and staff. Features such as shared address books & calendars, shared file storage, and native integration with other Microsoft products like SharePoint and Office. Microsoft Office 365 – competes directly with Google Apps for Business – and is geared to make Enterprise-level functionality found in Exchange more cost-effective for small to medium-sized businesses.

PROS:

  • Email syncing – instead of downloading an email, a copy is created on your device while the original stays on the server.
  • Folder support to organize emails.
  • Sent messages are saved on the server.
  • Native integration with most Microsoft products.
  • Offers many collaborative tools to enable team members to share resources like calendars and documents.
  • Licenses can be purchased per-user.
  • Multiple aliases per mailbox
  • Ability to backup mailbox and restore to individual emails

CONS:

  • Can be expensive
  • Setup and maintenance requires specialized knowledge.

WHO SHOULD USE HOSTED EXCHANGE or MICROSOFT OFFICE 365?

  • If you want the benefits and functionality of Exchange server, but a more simple, streamlined experience.
  • If you want to avoid the licensing costs of a full Exchange server and only want to pay on a per-user basis.

WHICH ONE IS THE BEST CHOICE?

Your email is just as important as any of your other IT services, so you will want to make sure you’re getting the best value for money, as well as the best possible service. There are lots of free email options out on the market, but does it make sense to use them if you’re running a serious business?

BENEFITS OF PAID EMAIL SERVICES

Paying for an email service means that you can easily send emails through your own domain, so you can have a professional email address like yourname@yourdomain.com. It makes your company look professional, and make your service seem more credible. What’s more, it’s relatively easy to set up a basic email service, and many paid providers can automate the set up for you.

If you pay to host your email through private server hosting, or through a service like Google Apps or Office 365 then you will also get a more reliable service compared to free email hosting. You will also have dedicated customer service and support, plus the server you choose to host with most likely has higher security in place and email filtering to help reduce the amount of spam and viruses and malware you will receive.

Additionally, services like Office 365 offer extras such as cloud storage, and email access on the go, which can be particularly useful if you need to access your email remotely

WHY BOTHER WITH FREE SERVICES?

The big pro is that the service is free. And if you’re a small business who doesn’t rely heavily on emails to get in touch with clients or customers, then you can most likely get by for a while by using a free email client.

You don’t necessarily have to live with a @gmail.com or @hotmail.com domain either. Gmail easily lets you use their system to send emails from your own domain, however you need to have your domain set up to handle this. You can usually use the free email services that your DNS offers (usually limited to one free email address) to set up the initial server and then filter it through Gmail, Yahoo or whatever free service you want to use.

However, these free services aren’t as secure so are more open to hacking, and you’ll have to live with adverts in and around your emails. What’s more, if you’re on a free service, then your email may not be routed with priority, meaning that you may not experience an instantaneous conversation.

PRICING AND SERVICES

If you’re a small business, the attraction of a free email service might be the fact that you don’t have to deal with the cost of running an email server. However, it can cost very little to host email. Some private servers can cost a few pounds a month, and full packages such as Google Apps or Office 365 cost between £3 and £7 per month for a basic package. So cost should never be a factor when it comes to ensuring the best email service for your company!

Contact us for a quote for any of the Microsoft Hosted Exchange or Office 365 services.

PR PC Support now authorised cloud based solutions reseller

PR PC Support are now an authorised reseller of a range of cloud based solutions to assist our clients to protect their data, computers and email.

In our arsenal of solutions are:

  • Office 365 – All versions of Microsoft’s popular cloud based office and email solution
  • Acronis Backup Cloud – Trusted solution from a world leader in Backup Solutions – Secure and reliable cloud backup tailored to meet your requirements
  • BitDefender Gravity Zone – Award winning Anti-Virus / Anti-Malware & Anti-Ransomware that consistently offers superior protection, performance, and usability –  proven in major independent tests
  • Hosted Exchange email – scalable hosted mail boxes complete with free email signatures with each mailbox
  • Email Security & Archiving for hosted Exchange and on premises Exchange Servers
  • Cirius Secure Email Messaging – send and receive secure email from within your email client

Please get in touch if you want to protect your data with our online backup tools, protect your computers with our online security tools or want to upgrade or migrate your email to one of our email services.

Google Phishing Scam : Beware new scam targeting Googlemail

A huge scam is sweeping the web and anyone with a Gmail account may be vulnerable.

 

A huge scam is sweeping the web and anyone with a Gmail account may be vulnerable. Huge numbers of people may have been compromised by the phishing scam that allows hackers to take over people’s email accounts. It’s not clear who is running the quickly spreading scam or why. But it gives people access to people’s most personal details and information, and so the damage may be massive.

The scam works by sending users an innocent looking Google Doc link, which appears to have come from someone you might know. But if it’s clicked then it will give over access to your Gmail account — and turn it into a tool for spreading the hack further.
As such, experts have advised people to only click on Google Doc links they are absolutely sure about. If you have already clicked on such a link, or may have done, inform your workplace IT staff as the account may have been compromised. The hack doesn’t only appear to be affecting Gmail accounts but a range of corporate and business ones that use Google’s email service too.

If you think you may have clicked on it, you should head to Google’s My Account page. Head to the permissions option and remove the “Google Doc” app, which appears the same as any other.
You’ll be able to tell if it is the malicious app if it has a recent authorisation time. That app has full access to a person’s Google account as well as being able to send emails that appear to be from them, making the attack especially dangerous. The email itself comes addressed to hhhhhhhhhhhhhhhh@mailinator.com — which is the only way to know that the email is malicious. They otherwise look completely legitimate, including the account in the “from” field.

Hotmail & MSN Users subject to another phishing attack

2013 has only just begun and already there is the age old phishing attack on MSN & Hotmail accounts. Even though you would assume everyone knows about these now , people still get sucked in. In the latest example, an email which claims to come from the “Windows Live Team” and warns Hotmail/MSN users that their account is at risk of immediate closure after different computers logged into it, and multiple attempts were made to guess the password:   The email looks like this :  

VERIFY THIS EMAIL ADDRESS TO AVOID IMMEDIATE CLOSURE   We have recently confirmed that different computers have logged onto your Hotmail and Msn account and multiple password errors have been entered. We are hereby suspending your account; as it has been used for fraudulent purposes.. Now we need you to reconfirm your account information to us. Click your reply tab, fill in the columns below and send it back to us or your email account will be suspended permanently.   The email, which has the subject line “CONFIRMATION ALERT RESET (2013)”

and comes from an unofficial-looking @msn.com email address, urges the user to reply via email with their full name, username, password, date of birth, and country in order to confirm their identity. In case the message seems a little abrupt, the would-be thieves who constructed this email provided some helpful tips at the end of the email about managing email accounts.   Of course, Microsoft would never ask you to confirm your identity in this fashion – especially not by sending your password in an (unencrypted) email. But less security-savvy computer users might be duped into believing it is true, and respond with all the information the cybercriminals want, before having a chance to think twice.   It’s a highly unsophisticated attack – but if it works against just a small number of people that the spammers send it out to, what does that matter? Don’t be a cybercrime statistic, make sure that you, your friends and your family are wise to such tricks and don’t share your login information with anybody.

Thousands of Gmail accounts accidentally wiped

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Thousands of Googlemail users have been left with empty inboxes after their accounts were accidentally wiped. As well as all e-mails going missing, many also had their contacts deleted. Google, which operates Gmail, said that only a small percentage of its users had been affected and some accounts have already been restored, thus suggesting the loss of data was not permanent.

Google’s statement : “This is affecting less than 0.08% of our Gmail user base, and we’ve already fixed the problem for some individuals.”

The company said that engineers were working to restore service. Google is beleived to have between 150 million and 200 million Gmail accounts. That would mean that the 0.08% equates to around 150,000 users which were affected by the problem.

In a further update Google has confirmed that a storage software update was responsible for causing the loss of access to data.

Initially Google claimed 0.08% of users complained of losing e-mails, contacts, and folders. They then changed that figure to 0.29 per cent , but has since revised that figure to less than 0.02 per cent, or about 40,000 of the service’s 200 million accounts.

Ben Treynor, Google VP of engineering and site reliability czar, said sorry for the mess and said he expects to have the lost data restored soon. He said that the data was not completely lost and Google had restored most of it already. Writing in Google’s Gmail blog, Treynor said that it was caused by a storage software update that introduced an unexpected bug. “When we discovered the problem, we immediately stopped the deployment of the new software and reverted to the old version,” he said. Users might be wondering how safe all this cloud computing lark really is if, as Google promises, all the data was backed up in different locations with the keys owned by people who have never  met each other. Treynor said this is because in some rare instances software bugs can affect several copies of the data. “Some copies of mail were deleted, and we’ve been hard at work over the last 30 hours getting it back for the people affected by this issue,” he said