Thanks for making my job easier Microsoft ! Outlook Crashing KB 3097877

Crashes since 11/11/15 Updates in both Outlook 2010 and 2013 when viewing HTML e-mails.

KB3097877 causes numerous problems in Outlook 2010/2013, it can also cause crashes in Excel and Powerpoint. Removing KB3097877 alone fixes the issue. Microsoft have re-released an updated hotfix so if the update is dated 12/11/2015 you shouldn’t experience these problems. It would have been nice if they’d appended -v2 to the hotfix so people can easily identify it but such is life.

To remove the patch in Windows 7, open the Control Panel, Programs and Features, click “View installed updates” on the left hand side. You can now search for KB3097877, right-click on the appropriate entry and select un-install.

You can also search for and download the latest hotfix (if there is any confusion over versions) via but you will need to use a browser that supports Active-X (Internet Explorer) just ensure that it’s dated 12/11/2015.

Force Windows 10 to start downloading

Once you have signed up for Windows 10, it’s anybody’s guess when you will receive it. Microsoft plans to release Windows 10 in waves. That means even if your computer is ready, you won’t necessarily be able to download Windows 10 right away.

You can however force Windows 7 or Windows 8 to start downloading the Windows 10 files – here’s how.

Open Windows Explorer and navigate to “C:WindowsSoftwareDistributionDownload” (if windows isn’t on the C: drive, alter to the appropriate drive letter ) and delete all the files there.

Open Windows Update in control panel – do not hit check for updates yet.

Open up the command prompt by hitting the Windows key and typing in cmd. Don’t hit enter. Right click and choose “Run as administrator.”

Type the following text , but don’t press enter yet “wuauclt.exe /updatenow” — this will force Windows Update to check for updates.

Go back in the Windows Update window, and click “Check for updates” on the left hand side. It will say “Checking for updates…”

While this is happening, switch back to the command prompt and enter the command you already typed in.

You should now see Windows Update say that it is downloading Windows 10.

Windows 10 is coming…

First Impressions: Windows 10 Technical Preview

It’s fair to say Windows 8 isn’t the most popular incarnation of Windows there has ever been. Its removal of the Start Menu and embracing of a touchscreen-centric design was a bit of a kludge and left desktop users seriously wanting.

Well, Microsoft has listened, and Windows 10 sees the return of the Start Menu plus the addition of virtual desktops, among other things. Is that enough to right the wrongs of Windows 8 and finally provide the upgrade Windows 7 users have been waiting for? We had a play with the Windows 10 Technical Preview to find out.

Windows 10 Preview: The Start Menu Returns

The most obvious thing about Windows 10 is that, yes, the Start Menu is back, and it’s just as welcome as you might expect. The Start Screen was a UI design fail of epic proportions and being able to go back to the familiar pop-up menu is so much more efficient.

Of course, it isn’t just that the Start Menu is back. It has also changed. Now the Live Tiles of the Start Screen are embedded within the Start Menu, providing yet another area for shortcuts (along with the taskbar, normal menu items and desktop) to opening your apps. Those Tiles that are actually Live will also show previews of app information, such as a message notification or the day’s weather.

It’s quite a nice addition both visually and because there is the potential there to provide a useful snapshot of your other apps. We’re not quite at the stage of finding it useful yet, but we can see the possibilities.

Windows 7 gets Internet Explorer 10

Four months after Microsoft released Internet Explorer 10 for Windows 8, they have now followed up and released a version of the company’s newest browser for Windows 7 users. More than 700 million people now have access to the company’s most up-to-date browser in 95 different languages.   IE10 will be available as an optional update with immediate effect. Anyone with the release preview installed will have it sent as an “important” update. That’s significant because Windows Update will, in its default configuration, install it silently and automatically. In the coming months, Microsoft will classify Internet Explorer 10 as “important” in more and more markets to ensure it is installed automatically as widely as possible.   This is a significant change from Microsoft’s past modus operandi. Traditionally, Microsoft have released new browsers only as optional updates, and further, as interactive updates that required clicking through a EULA before installation actually took place. In late 2011, the company changed this policy, converting Internet Explorer 9 to an automatic (“important”) update.   Internet Explorer 10 on Windows 7 will be near-identical to its Windows 8 counterpart. This includes features such as support for the Pointer Events touch API and hardware acceleration using Direct2D and DirectWrite. To that end, installing Internet Explorer 10 on Windows 7 requires the installation of a platform update that brings Windows 7’s version of these APIs in line with Windows 8. The controversial Do Not Track feature intended to reduce the ability of companies to track user behavior online will also be enabled by default.   There will be one important difference between the versions, however. Internet Explorer 10 on Windows 8 includes an embedded version of Flash that gets its updates from Windows Update, rather than through Adobe’s installer. On Windows 7, Flash will not be embedded. Instead, it will use the same ActiveX plugin as Internet Explorer 9 did. Updates will have to be installed using Adobe’s updater, not Microsoft’s.

get it here :

Hotmail & MSN Users subject to another phishing attack

2013 has only just begun and already there is the age old phishing attack on MSN & Hotmail accounts. Even though you would assume everyone knows about these now , people still get sucked in. In the latest example, an email which claims to come from the “Windows Live Team” and warns Hotmail/MSN users that their account is at risk of immediate closure after different computers logged into it, and multiple attempts were made to guess the password:   The email looks like this :  

VERIFY THIS EMAIL ADDRESS TO AVOID IMMEDIATE CLOSURE   We have recently confirmed that different computers have logged onto your Hotmail and Msn account and multiple password errors have been entered. We are hereby suspending your account; as it has been used for fraudulent purposes.. Now we need you to reconfirm your account information to us. Click your reply tab, fill in the columns below and send it back to us or your email account will be suspended permanently.   The email, which has the subject line “CONFIRMATION ALERT RESET (2013)”

and comes from an unofficial-looking email address, urges the user to reply via email with their full name, username, password, date of birth, and country in order to confirm their identity. In case the message seems a little abrupt, the would-be thieves who constructed this email provided some helpful tips at the end of the email about managing email accounts.   Of course, Microsoft would never ask you to confirm your identity in this fashion – especially not by sending your password in an (unencrypted) email. But less security-savvy computer users might be duped into believing it is true, and respond with all the information the cybercriminals want, before having a chance to think twice.   It’s a highly unsophisticated attack – but if it works against just a small number of people that the spammers send it out to, what does that matter? Don’t be a cybercrime statistic, make sure that you, your friends and your family are wise to such tricks and don’t share your login information with anybody.

Upgrade to Windows 8 for around £40 ?

Microsoft is putting a special price on its next version of Windows – offering upgrades to the operating system for just $40.
The offer will run until next January and applies to the previous versions of Windows – XP, Vista, and Windows 7. Microsoft has yet to confirm
the UK price, but it is likely be between £25 and £40. This upgrade will include Media Centre, which allows you to browse picture, music and video files from a distance, for free.

The software giant is anxious to Windows 8 on to as many desktops as possible, following the rising popularity of Android and Apple tablets, and Google and Apple – as well as other companies – encroaching in on the PC market.

Windows 8 will be quite an evolution. The core Windows concept has changed little in more than 20 years, but for the first time, Microsoft is dramatically overhauling the interface, making it touch-friendly. The Start Menu – and the desktop – have both gone, and have been replaced with the Metro interface, which uses ‘Live Tiles’ for updates and for programs, in a manner similar to Windows Phone 7, and the upcoming Microsoft Surface tablet.

Users upgrading from Windows 7 will be able to keep all their settings, programs and files, while the older operating systems have some caveats, such as the inability to carry programs over from Vista, and settings over from XP.

Microsoft announced the moves last night on their blog. A statement read: ‘We believe that your upgrade experience in Windows 8 will be a breeze by offering a faster experience, a single upgrade path, and compatibility from prior versions of Windows. We’ve continued to listen to our customers and have expanded the ability to download to over 100 countries and 37 languages.
We have simplified the Windows upgrade experience with the Windows 8 Upgrade Assistant which supports you during your upgrade with everything from selecting your language to pausing your download to built-in compatibility checks – it’s seamless. And if you’re an enthusiast you will have the flexibility to download and control how you upgrade. If you prefer to shop at a local store, a packaged DVD version of the upgrade to Windows 8 Pro will be available for $69.99 during this promotion. This upgrade promotion for Windows 8 Pro both online and at retail runs through January 31st, 2013. We will of course have more to say and more details to provide closer to general availability.

Windows 8 is expected to be released to the public from this Autumn.

Internet Explorer 9 released

I downloaded and started using IE9 yesterday. So far so good, it seems quicker and cleaner than previous versions of Internet Explorer. There are a lot of nice features like the ability to drag one window to the left and one window to the right to get them side by side ( like explorer in Windows 7 ) , the pinning of favourite sites to the task bar and the noticeable speed difference. It doesn’t run at all on Windows XP, this is due to new technology in Windows 7 (and Vista) that isn’t in XP. I’ve been to the Microsoft website and got a list of all the new top features as seen below and at ( )
In my opinion, if you run Vista or Windows 7 and use Internet Explorer 8 – go and download Internet Explorer 9 – you won’t be disappointed!
[All the text and graphics below are from the Microsoft website at the address shown above]

Hardware-accelerated text, videos and graphics

New graphic capabilities and improved performance provide immersive and rich experiences in Internet Explorer 9. Hardware-accelerated text, video, and graphics mean your websites perform like the applications that are installed on your Windows-based computer. High-definition videos are smooth, graphics are clearer and more responsive, colors are truer, and websites are more interactive. Websites and applications load faster with sub-system enhancements like the new JavaScript engine that utilizes the power of modern multicore processors to make the web feel incredibly responsive. Combined with the powerful graphics capabilities of the Windows 7 operating system, Internet Explorer 9 is the best web experience on Windows.
Industry leading power consumption levels
One dimension of browser performance is how much power is consumed while the browser is performing common tasks, such as browsing the web or watching a video. The more power consumed by the browser, the more quickly the battery on your mobile device is drained. By leveraging the GPU for graphical computation, Internet Explorer 9 saves significant power and leads the industry in power consumption by allowing the CPU to sleep for longer durations. Internet Explorer 9 is also the only browser on the Windows platform that integrates the Windows Power Options and respects customers’ power setting to conserve power and maximize battery life.
Test your browser’s power consumption when using your battery at:

F12 Developer Tools

Internet Explorer 9 provides built-in developer tools which aid developers in rapid prototyping, testing, and debugging webpages by making changes to code from within the browser itself which can then be previewed. New in this version of the browser are a user-agent switching tool, a network traffic inspector, an improved JavaScript profiler, and integrated support for new web standards introduced with Internet Explorer 9. If you are running IE8 or IE9, press F12 to see the F12 Developer tools
Clean, with a focus on your websites
Windows® Internet Explorer® puts the focus on the web with a clean look and feel that makes your websites shine. Internet Explorer 9 delivers one-click access to websites pinned directly to your taskbar, fewer interruptions, and navigation that works seamlessly and intuitively with Windows 7. Simply put, Internet Explorer 9 focuses on the web, not the browser.
Your sites shine

Clean browser interface

The role of the browser is not to simply get out of the way, but to bring sites forward. In Internet Explorer 9, the simplified yet enhanced user interface and experience puts the focus on the content of each website. By default, only the controls essential for browsing are in the browser frame, quietly in glass, letting people browse and experience all that their sites have to offer.

New Tab Page

The New Tab page has been revamped in Internet Explorer 9 to intelligently display the websites that users love most and put them one click away, so that navigation is simple and easy. New users are able to get started quickly, and returning users get meaningful information that helps them decide what to do next as they browse.
Each site’s icon and primary color is used on the New Tab page to help you identify sites more easily. Also, a site indicator shows if the site is visited often or not. From the New Tab page, you can also reopen closed tabs, reopen the last browser session, clear the site indicators, or start InPrivate® Browsing.
Streamlined navigation controls
Designed to highlight only the controls that people use most, the navigational controls in Internet Explorer 9 are streamlined and simplified. Because modern websites include much of the functionality that browsers had in the past, the new browser frame emphasizes the controls that are necessary for browsing, with customizations available to show more controls. The back button is one of the most used controls. In Internet Explorer 9 we’ve made access to it easy, making the Back button larger than in previous versions and placing it in the top-left corner of the window.
Seamless with Windows 7

Pinned sites

With pinned sites, your favorite websites can be accessed directly from the Windows taskbar without having to first open the browser. Most browsers visit a small number of websites daily, often several times a day. These sites are frequently full-featured web applications that have their own navigation, site search, and notification of new content that you depend on rather than using browsing controls. By pinning a site, the site — not the browser — is at the center of the experience.

Jump Lists

Beyond the ability to pin any website to the Taskbar, Internet Explorer 9 also provides an integrated Windows navigation experience with websites that support Jump Lists and thumbnail preview controls in the taskbar.
Jump Lists take you right to the websites you use every day. They’re a quick and easy to way to visit frequently visited websites without first opening Internet Explorer. For example, you may frequent a particular online bookstore and may always start with your wish list. To open the Internet Explorer 9 Jump List, you can right-click the Internet Explorer icon on the taskbar. You’ll see your pinned websites, as well as the sites that you visit often. There’s also access to start InPrivate Browsing, open new tabs, or close a window.

Tear-off Tabs and Second-Row Tabs

You often need to use more than one website or page to accomplish a task. Tearing off a tab and using Windows Aero® Snap is a great way to show two sites or pages side-by-side. Some examples include comparing products from different websites, watching a video while going through email, or looking at a map while reading an itinerary for a trip.
To tear off a tab, click a tab and drag it to edge of your screen. Content on the site is rendered continuously and video keeps playing when snapping a window in place, providing a fluid experience.
Sometimes you also need to have more tabs than one row can accommodate. In the latest version of Internet Explorer 9, you can now add a second row of tabs.
Streamlined and quieted

Quieted Notifications

Notifications in Internet Explorer 9 allow for more fluid and faster browsing. Instead of dialog boxes popping up unexpectedly and getting in your way, all notification messages are consolidated in the Notification Bar, located at the bottom of the browser frame.
Notifications won’t interrupt your browsing by forcing you to act on them before you can continue. You can ignore them if you choose, and less important notifications will automatically dismiss after a short period of time, saving you keystrokes and time. The Notification Bar also has an animated download notification and Application Reputation information that gives you the option to delete unknown or high-risk downloads straight from Notification Bar. What’s more, you’ll find that the messages, error notifications, and warnings you see in the Notification Bar are more informative, easier to understand, and most importantly, easier to act on.

Smarter address bar

In Internet Explorer 9, search and navigation is integrated into One Box. To search the web, type your search into One Box and get visual suggestions to help you find what you’re looking for. You can also switch between search providers or add new providers at the bottom of the address bar drop-down menu.
In the new address bar, Inline AutoComplete anticipates what you are looking for and helps you get to websites quickly after typing just a few letters. For search providers that support top results, you don’t have to worry about having to remember the full web address. You can type in familiar terms like “news” or “music” and quickly get to the sites you want. And with the new Paste and Navigate feature, you can now search or go straight to an address using copied text via the page context menu.


The privacy of the information that you enter is an important part of the Internet Explorer promise. You are in control of what information gets shared with search providers and can choose whether or not to allow Internet Explorer 9 to give you search suggestions. If you decide not to share info, searches will only initiate after you press enter instead of as you type.
The browser people can trust
You want to browse without interruptions and with the confidence that the experience is reliable, safe and private. Windows® Internet Explorer® 9 includes built-in default settings that can help keep your computer protected from the first time you launch the browser.
Built-in security and privacy

Built-in security and privacy

From the moment that Internet Explorer 9 is launched, built-in security and privacy technologies help keep you safer online.
Tracking Protection
Tracking Protection helps you stay in control of your privacy as you browse the web. Some of the content, images, ads, and analytics that you see on the websites you visit are provided by third-party websites. While this content can provide value to both you and your favorite websites, these third-party websites have the ability to potentially track your behavior across multiple sites. Tracking Protection Lists help enhance your privacy and help protect you from online tracking by blocking web content that may be used to track you. To use this functionality, you simply have to add a Tracking Protection List from one of the Tracking Protection List providers. These Tracking Protection Lists contain domains which Internet Explorer will block as well as domains Internet Explorer will not block. Once you’ve installed a Tracking Protection List, the settings apply to all the sites you browse to and are preserved each time you begin a new browsing session. Tracking Protection stays on until you decide to turn it off.
SmartScreen Filter
In Internet Explorer 9, we’ve continued to heavily invest in the industry-leading Microsoft SmartScreen® Filter and the back-end reputation systems that support it. SmartScreen is a dynamic security intelligence and safety service designed to help protect Internet Explorer users from phishing attacks and malicious software.
The SmartScreen investments in Internet Explorer 9 can be broken down into two major areas:
1. Application Reputation—provides information about a downloaded program based on file and publisher reputations. Internet Explorer 9 is the only major browser providing integrated download reputation to help you make better trust decisions.
2. Improvements to SmartScreen URL (web address) reputation—Since the release of Internet Explorer 8 in March 2009, SmartScreen has blocked over 1.5 billion malware and phishing attacks. We’ve continued to invest heavily in this area for Internet Explorer 9.

Introducing SmartScreen Application Reputation

SmartScreen Application Reputation is a groundbreaking browser feature that uses reputation data to remove unnecessary warnings for well-known files and to show more severe warnings when the download is at higher risk of being malicious. Many people are often conditioned to ignore the generic warnings that are shown for every download, such as: “This file type can harm your computer. Are you sure you want to run this file?” This same warning is presented whether the file is a common program or a piece of malware. Other browsers leave it up to you to decide if a program is safe to download and run from the Internet. Internet Explorer 9 is the only browser that uses Application Reputation to help you make safety decisions.
SmartScreen URL Filtering Improvements
The SmartScreen URL filter continues to be a key user safety investment in Internet Explorer 9. Since the launch of Internet Explorer 8, SmartScreen has blocked over 1.2 billion malware and phishing attacks and continues to block between 3 and 5 million attacks each day. We are committed to continuously improving our intelligence systems and processes so we can continue to provide industry leading protection from phishing and malware. We’ve also made improvements to the SmartScreen block experience in two core scenarios to ensure that you clearly understand the risks involved.
The new Download Manager blocks downloads from known malicious websites. When a malicious download URL is detected, a warning is shown both in the new notification bar and in the Download Manager. At this point you can continue the download if desired, otherwise the download is cancelled and removed automatically.
The SmartScreen block experience has also been improved when helping to protect people from malicious content hosted on a benign page. This is most often caused by malicious advertising. For these scenarios, the SmartScreen block page has been updated to be clear when hosted content is malicious rather than the hosting website.
InPrivate Browsing
Sometimes customers don’t want to leave a trace of their web browsing activity on their computers. Whether it’s shopping for a gift on a shared computer or checking email at an Internet café, there are times when you dont want to leave any evidence of your browsing or search history for others to see.
Microsoft InPrivate® Browsing helps prevent browsing history, temporary Internet files, form data, cookies, usernames, and passwords from being retained by the browser. You can start InPrivate Browsing from the New Tab page, from the Internet Explorer Jump List, or by selecting InPrivate Browsing from the Safety menu. Internet Explorer will launch a new browser session that won’t record any information, including webpages that you visit and searches that you perform. Closing the browser window ends the InPrivate Browsing session.

Greater protection against a number of emerging threats

ActiveX is a technology that’s embedded into many of the top websites to enrich your browsing experiences. It can be used for things like playing videos, displaying animations, and viewing certain kinds of files. However, ActiveX can also pose security risks and slow down your computer. ActiveX Filtering in Internet Explorer can help you make an informed decision about every ActiveX control you run by giving you the ability to block ActiveX controls for all sites, and then turn them on for only the sites that you trust. This can help improve your protection against risky and unreliable ActiveX controls.
Cross-site scripting attacks are a leading online threat. They exploit vulnerabilities in the websites you use. Their aim is to capture keystrokes and record sign-in information for your accounts.
Domain highlighting
Internet Explorer 9 can help you avoid deceptive sites and can give you peace of mind. As with Internet Explorer 8, Internet Explorer 9 takes domain names which appear in the address bar and highlights them in black, while the rest of the web address is displayed in gray text. This makes it easier to confirm the identity of the sites that you visit and helps to alert you about deceptive websites with misleading addresses, reducing the chances of exposing your personal information while browsing.
Downloads and add-ons

Take control of downloaded files

Internet Explorer 9 helps you control the files you download so they won’t harm your computer or disrupt the performance of the browser.

Download Manager

New in Internet Explorer 9, the Download Manager provides you with the status of downloads, a secure area for downloaded files, and the final location where downloads are stored.
Download Manager establishes a folder for downloads so that you don’t have to pick a folder each time you download a file. It’s an easy way to scan and interact with file downloads. For example, from Download Manager, you can open a previously downloaded file or share its download link with a friend. Download Manager also enables you to pause or cancel downloads. You can also delete downloads from Download Manager. And the speed for each download is shown. That way if you have multiple downloads going on at once, you’re able to pause a less important download so higher priority downloads can be completed faster.
Whether downloading a small file or several large files, you can browse virtually without interruption. Download Manager integrates with the Notification bar, giving you the ability to browse websites while also monitoring your downloaded files. This is especially helpful for longer downloads. If a download is interrupted, the files can be resumed on the next launch of Internet Explorer 9. So if you encounter a network connection problem or have to shut down your computer, you easily can pick up right where you left off.
Download Manager also uses SmartScreen download reputation to inform you of potentially harmful files. In the Internet Explorer 9 Download Manager, downloaded programs are differentiated by their risk level. A common, low-risk application download will no longer be given the same warning and treatment as a malware download. If SmartScreen Application Reputation determines that a downloaded program has a positive reputation, unnecessary warnings are removed and you are not asked to make additional trust decisions before running the program. If an application does not have a positive reputation and is much more likely to be malicious a warning helps you decide what to do with the download
Add-on Performance Advisor
Internet Explorer 9 is designed to ensure that it starts fast and stays fast over time. Add-on Performance Advisor identifies add-ons that may be slowing down Internet Explorer 9 and gives you the information you need to disable or fix them, directly from the Notification bar itself. Load times for each add-on are shown, so that you can see how each add- on affects your browsing experience each time you launch Internet Explorer 9 or open a new tab. You are notified if the total load time of all enabled add-ons takes more than 0.2 seconds, giving you the opportunity to make an informed decision to use the add-ons that you find valuable and disable those that are less useful or too slow. As a result, right out of the box and over time, Internet Explorer 9 helps you control the add-ons that you install.


Regardless of website performance, Internet Explorer 9 is a reliable browser choice.

Tab isolation, automatic crash recovery, and hang recovery

When a site isn’t functioning correctly, the entire browsing session doesn’t need to be interrupted. Reliability features like tab isolation and automatic crash recovery–features introduced in Internet Explorer 8–keep users browsing.
With tab isolation, website crashes are isolated to individual tabs, not entire browser windows. After the problem causing the crash is identified, Internet Explorer automatically recovers the tab where the problem occurred. If one or more of the tabs closes or crashes unexpectedly, the tabs are automatically reloaded and you are returned to the sites where you were before the crash.
If the crash is caused by an add-on, Internet Explorer 9 identifies the code that’s running at the time of the crash and gives you the option to disable the add-on to help prevent future crashes. Internet Explorer 9 also includes new support for “hang” recovery, after the browser stops responding in a particular tab. The impact of a frozen tab is isolated, so that other tabs and the overall browser continue to run. You can continue browsing on other tabs.
We made the notification messages clearer in Internet Explorer 9 to help you better understand what to do when problems arise. For example, if a website causes the browser to stop responding, a message is shown in the Notification bar that says the website is not responding, rather than saying Internet Explorer is not responding. You are able to better understand what the problem is, and what action, if any, you need to take to address the issue.

Compatibility View

Sometimes there are display problems with websites, such as out-of-place menus, images, or text boxes, because the site was designed for an older browser. Compatibility View automatically adjusts how webpages are displayed, so that websites and applications for older browsers work correctly. If you see display problems, you can press the Compatibility View button in the address bar and websites will be displayed as presented in Internet Explorer 8. You don’t need to click the button for a website, once you’ve done so. The next time that you visit the site, Internet Explorer 9 will automatically display the site in compatibility mode. To turn off Compatibility View, click the Compatibility View button again.
Try It. This page was written for an earlier version of Internet Explorer and doesn’t look right in Internet Explorer 9. Pressing the Compatibility View button for the site makes it display correctly in Internet Explorer 9.
And videos on all the new features here :

Microsoft release Windows 7 Service Pack 1

Microsoft has released the first service pack for the Windows 7 Operating System. A service pack is a collection of updates, fixes and/or enhancements to a the operating system delivered in the form of a single installable package.

What’s included in Windows 7 Service Pack 1 (SP1)

Windows 7 Service Pack 1 (SP1) is an important update that includes previously released security, performance, and stability updates for Windows 7. SP1 also includes new improvements to features and services in Windows 7, such as improved reliability when connecting to HDMI audio devices, printing using the XPS Viewer, and restoring previous folders in Windows Explorer after restarting.

How to get & install SP 1

The recommended (and easiest) way to get SP1 is to turn on automatic updating in Windows Update in Control Panel, and wait for Windows 7 to notify you that SP1 is ready to install. It takes about 30 minutes to install, and you’ll need to restart your computer about halfway through the installation.

To find out if Windows 7 SP1 is already installed

•Click the Start button , right-click Computer, and then click Properties.

If Service Pack 1 is listed under Windows edition, SP1 is already installed on your computer.

Before you install SP1, it is recommended that you do the following:

•If you have any prerelease versions of SP1 installed, uninstall them before installing the final release version of SP1. To do this, follow the instructions in “Uninstalling SP1” later in this article.

•Back up your important files to an external location, such as an external hard disk, DVD or CD, USB flash drive, or network folder.

•If you’re using a laptop computer, connect it to an AC electrical outlet and don’t unplug or restart the computer during installation.

Installing SP1 using Windows Update (recommended method)

If your computer is set to automatically install updates, you’ll be prompted by Windows Update to install SP1. Follow the instructions on the screen. If you aren’t prompted to install SP1, follow these steps:

1.Make sure your computer is connected to the Internet.

2.Click the Start button , click All Programs, and then click Windows Update.

3.In the left pane, click Check for updates.

4.If any important updates are found, click the link to view available updates. In the list of updates, select Service Pack for Microsoft Windows (KB976932), and then click OK.

5.Click Install updates.  If you’re prompted for an administrator password or confirmation, type the password or provide confirmation.

6.Follow the instructions on your screen.

7.After the installation is complete, log on to your computer at the Windows logon prompt. You might see a notification indicating whether the update was successful.

8.If you disabled your antivirus software, enable it again.

If SP1 isn’t listed, you might need to install some other updates before installing SP1. Install any important updates, return to the Windows Update page, and then click Check for updates again.

Downloading and installing SP1 from the Microsoft Download Center

If you have problems getting the service pack from Windows Update, you can download the SP1 installation package from the Microsoft Download Center, and then install SP1 manually.

1.Go to the Windows 7 Service Pack 1 download webpage on the Microsoft website, and then click Continue.

2.Choose either the 32-bit (x86) or the 64-bit (x64) version of SP1 depending on whether you’re running the 32-bit or the 64-bit version of Windows 7, and then click Download.

To find out which version you’re running :

  • click the Start button
  • right-click Computer
  • click Properties.
  • Under System next to System type you can view the operating system.

3.To install SP1 immediately, click Open or Run, and then follow the instructions on your screen. To install SP1 later, click Save and download the installation file to your computer. When you’re ready to install SP1, double-click the file.

4.On the Install Windows 7 Service Pack 1 page, click Next.

5.Follow the instructions on your screen. Your computer might restart during the installation.

6.After installation is complete, log on to your computer at the Windows logon prompt. You might see a notification indicating whether the update was successful.

7.If you disabled your antivirus software, enable it again.

Uninstalling SP1

How to uninstall Windows 7 Service Pack 1 (SP1)

Windows 7 Service Pack 1 (SP1) contains many updates to improve Windows 7, but if you encounter a problem with hardware or a program after installing the service pack, you might want to temporarily uninstall it to troubleshoot the problem.

Note : If you installed SP1 yourself, you can uninstall it. However, if your computer came with SP1 already installed, it can’t be uninstalled.

The easiest way to uninstall SP1 is using Programs and Features.

1.Click the Start button , click Control Panel, click Programs, and then click Programs and Features.

2.Click View installed updates.

3.Click Service Pack for Microsoft Windows (KB 976932), and then click Uninstall.

If you don’t see Service Pack for Microsoft Windows (KB 976932) in the list of installed updates, your computer likely came with SP1 already installed, and you can’t uninstall the service pack. If the service pack is listed but grayed out, you can’t uninstall the service pack.

Uninstalling SP1 using the Command Prompt

1.Click the Start button , and then, in the search box, type Command Prompt.

2.In the list of results, right-click Command Prompt, and then click Run as administrator.  If you’re prompted for an administrator password or confirmation, type the password or provide confirmation.

3.Type the following: wusa.exe /uninstall /kb:976932

4.Press the Enter key.

If you can’t uninstall SP1

If you’ve used Disk Cleanup since installing SP1, the backup files needed to uninstall the service pack might have been deleted from your computer. To remove the service pack, you’ll need to reinstall Windows 7.